Your data protection rights under the General Data Protection Regulation
Last Updated: September 2026
The General Data Protection Regulation (GDPR) is a regulation in European Union law on data protection and privacy. Although our business is based in Canada, we are committed to protecting the privacy rights of all our website visitors, including those from the European Union and European Economic Area.
If you are a resident of the European Union or European Economic Area, you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You have the following rights:
You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.
You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten."
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions, particularly where we rely on legitimate interests as our legal basis.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
We may process your personal data on the following legal bases:
As our business is located in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing adequate protection for personal data. We ensure that any transfer of personal data is conducted in compliance with applicable data protection laws.
We will retain your personal data only for as long as is necessary for the purposes set out in our Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
If you wish to exercise any of your rights under GDPR, please contact us using the details below. We will respond to your request within one month of receiving it. In certain circumstances, we may extend this period by two further months, but we will inform you of any extension and the reasons for it.
Please note that we may ask you to verify your identity before responding to such requests to ensure the security of your personal data.
If you believe that we have not handled your personal data in accordance with applicable data protection laws, you have the right to lodge a complaint with your local data protection supervisory authority. We would, however, appreciate the opportunity to address your concerns before you approach the supervisory authority, so please contact us in the first instance.
For any questions about this GDPR compliance information or to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: 123 Main Street, Toronto, ON M5V 1A1, Canada